Shipping & Returns Policy

Shipping Policy

Processing Time:

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times:

  • Local Shipping (Within Pakistan):
    • Delivery Time: 3–5 business days.
    • Shipping Fee: Free for orders above PKR 4999 .
  • International Shipping:
    • Delivery Time: 7–14 business days.
    • Shipping Fee: Calculated at checkout based on the destination.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your shipment on our website.

Important Notes:

  • Delivery times may vary due to unforeseen circumstances, such as weather, holidays, or courier delays.
  • Please ensure your shipping address is correct to avoid delays or additional charges. 

Returns Policy

Eligibility for Returns:

  • Returns are accepted within 12 Hrs  of delivery.
  • Items must be unused, unworn, and in their original packaging with tags attached.

Non-Returnable Items:

  • Personalized or custom-made products.
  • Items marked as "Final Sale."
  • Used perfumes, body mists, and any opened beauty products for hygiene reasons.

How to Initiate a Return:

  1. Contact us at returns@fasfashionbeauty.store with your order details and reason for return.
  2. Our team will guide you through the process and provide a return shipping address.
  3. Once we receive and inspect the item, a refund or exchange will be processed within 7–10 business days.

Return Shipping Costs:

  • Customers are responsible for return shipping fees unless the item received was damaged or incorrect.

Exchange Policy

Eligibility for Exchanges:

  • Exchanges are allowed for the same product in a different size, color, or variant.
  • Requests must be made within 12 hrs of delivery.

How to Request an Exchange:

  • Contact us at support@fasfashionbeauty.store, and our team will assist you.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please notify us within 12 hours of delivery. For any exchange requests, we require a clear video of the order being unboxed as proof to process the request. 'We will offer a replacement or a full refund, including shipping fees.

Refunds Policy

Refund Process:

  • Approved refunds will be issued to the original payment method within 7–10 business days.
  • If you paid via COD, the refund will be issued via bank transfer.

Refund Deductions:

  • Shipping charges are non-refundable unless the return is due to an error on our part.

For further assistance, contact us at support@fasfashionbeauty.store or call us at +923095421199.