FAQs
Welcome to the FAS FAQs Section!
Find answers to the most commonly asked questions about our products, orders, shipping, and more. If you don’t find your question here, feel free to Contact Us.
General Questions
Q: What types of products do you offer?
A: We offer perfumes, body mists, women’s clothing (including abayas, hijabs, and western dresses), jewelry, accessories for men and women, and all kinds of ladies’ bags.
Q: Do you have products for men?
A: Yes, we offer stylish accessories for men, including essentials that fit modern lifestyles.
Orders & Payments
Q: How do I place an order?
A: Simply browse our collections, add your favorite items to the cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept credit/debit cards, online bank transfers, and cash on delivery (COD) in selected regions.
Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within 24 hours of placement by contacting our support team.
Shipping & Delivery
Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders over PKR 4500.
Q: How long will it take to receive my order?
A: Delivery times vary based on location:
- Local deliveries: 3-5 business days.
- International deliveries: 7-14 business days.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number via email. Use it to track your package on our website.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns for unused and undamaged items within 14 days of delivery. For details, visit our Returns Policy.
Q: Can I exchange an item?
A: Yes, exchanges are available for the same product in a different size or color.
Products & Care
Q: Are your products made with quality materials?
A: Yes, all our products are crafted with premium materials to ensure durability and style.
Q: How do I care for my FAS Fashion & Beauty items?
A: Each product comes with care instructions. Refer to the label or product page for specific guidance.
Others
Q: How do I stay updated about new arrivals and promotions?
A: Subscribe to our newsletter and follow us on Facebook and Instagram for the latest updates.
Q: Can I gift-wrap my order?
A: Yes, gift-wrapping options are available with extra charges that have to pay prepaid.
"Still have questions? Don’t hesitate to Contact Us or email us at support@fasfashionbeauty.store